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Participant
November 14, 2019
Answered

Polygonal Lasso Tool Problems [2019]

  • November 14, 2019
  • 2 replies
  • 2233 views

Hi everyone,

 

Using the Polygonal Lasso Tool, and this one only, my Photoshop often freezes and stops working. I don't know if this could be ascribed to a low RAM problem, because many other operations more demanding don't cause this issue. Is there anyone else who had the same problem and maybe solved it?

 

Thank you very much,

 

Simone

This topic has been closed for replies.
Correct answer Thendral barathi

Hey system wise there is no problem. Kindly remove your RAM and fix it after cleaned. 

 

Try resetting your Photoshop prefrences. 

General Tab in Photoshop preferences.

If you can't open the application to do that use this technique:

Close Photoshop, Double click on Adobe Photoshop icon to launch it, QUICKLY hold down Ctrl+Alt+Shift,
When a dialog appears, ask you “Delete Photoshop Preference Files?” Click Yes.

If that doesn't help, come back here for more suggestions.

2 replies

Participating Frequently
August 12, 2020

I have the same problem.
I upgraded RAM but the problem still comes out.
I don't think Adobe will fix it.

Participant
August 12, 2020

Hi,

 

it is not a problem of RAM nor CPU, I think it is some kind of conflict with Win. Infact it was solved by the following update and whilst it created other conflicts with other tools the last one  (v.21.2.1) seems to have solved them all (so far).

Thendral barathi
Participant
November 14, 2019

Please give specification of your system. Then only some one helps to you.

Participant
November 14, 2019

You're right, I forgot...

 

System info:

OS:               Windows 10 enterprise x64

CPU:             Intel(R) Core(TM) i7-4771 CPU  -    3,50GHz

RAM:           16 GB

Video:           GeForce GTX 760

 

 

Thendral barathi
Thendral barathiCorrect answer
Participant
November 14, 2019

Hey system wise there is no problem. Kindly remove your RAM and fix it after cleaned. 

 

Try resetting your Photoshop prefrences. 

General Tab in Photoshop preferences.

If you can't open the application to do that use this technique:

Close Photoshop, Double click on Adobe Photoshop icon to launch it, QUICKLY hold down Ctrl+Alt+Shift,
When a dialog appears, ask you “Delete Photoshop Preference Files?” Click Yes.

If that doesn't help, come back here for more suggestions.