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Participating Frequently
November 21, 2019
Question

Poor quality in Photoshop

  • November 21, 2019
  • 6 replies
  • 2283 views

I have used photoshop for years, and over the past year almost any image/file I upload into photoshop is poor quality in photoshop, and when I export the file it's still poor quality? Even though the original image/file was fine? I have the latest version of Ps and keep it updated, It's the same outcome whatever type of file I save it as (jpeg, pdf, gif..) I have tried changing the dpi, but it's still doing the same thing?  

 

Has anyone else experience this issue or have any suggestions on how I could correct this problem?

 

Many thanks for taking the time to read this.

This topic has been closed for replies.

6 replies

NB, colourmanagement
Community Expert
Community Expert
November 21, 2019

Hia

 

Thank you this has really helped me!

 

that’s great, I thought it might

I appreciate you letting me know

 

thanks

neil barstow, colourmanagement.net

[please do not use the reply button on a reply, only the one at the top of the page, to maintain chronological order]

 

 

D Fosse
Community Expert
Community Expert
November 21, 2019

Yes, this is the 200% scaling that almost all image viewers do when they detect a high-resolution screen - versus Photoshop's faithful 100% display.

 

This is a very frequently asked question. Read Per's post carefully, it explains it very well.

emmaahAuthor
Participating Frequently
November 21, 2019

Thank you this has really helped me!

Per Berntsen
Community Expert
Community Expert
November 21, 2019

You are viewing the image at different magnifications.

To see a true representation of the image, you have to view it at 100%, where one image pixel is represented by one screen pixel.

You are also using different applications, which makes it even more important to view at 100%, since different applications use different algorithms for scaling the image.

To complicate matters further, you have a retina screen, where some applications will scale the image to 200% to make it larger. Photoshop will never do that, it has to display images correctly. (one image pixel for one screen pixel at 100% view.)

 

For anyone trying to view these images full size:

This forum has a pretty useless image viewing system, and when multiple images are posted, it becomes impossible to view them a 100%. Here's a workaround:

Right click the image in the post, and choose Open in new tab.

For the first image in this post, the url in the address field will read

https://community.adobe.com/t5/image/serverpage/image-id/27298iB6F2865FD05261A6/image-size/medium?v=1.0&px=400

Delete everything from image-size to the end, so the url reads

https://community.adobe.com/t5/image/serverpage/image-id/27298iB6F2865FD05261A6/

Press Enter, and the image will display full size.

D Fosse
Community Expert
Community Expert
November 21, 2019
Per Berntsen
Community Expert
Community Expert
November 21, 2019

Doesn't work for me either, but clicking on the images first, so they open with a black background, and then right clicking/Open in new tab works.

I think the text between the two images is the reason for the different behavior.

When there is no text between images, they seem to be considered a "gallery", and clicking one image will bring up the black viewer with thumbnails of all of them.

 

Once the nested replies are gone, this is something that should be given high priority for a fix, including the stripping out of metadata and icc profiles.

NB, colourmanagement
Community Expert
Community Expert
November 21, 2019

Hi

 

I suggest you download and try this using my "test" image 

CMnet Pixl AdobeRGB testimage  

copyright PixlAps & Neil Barstow 2004 / colourmanagement.net (zip file, 1 MB)

does the quality look poor on screen?

what do you mean when you write "poor quality" please?

 

ps

be sure to view files at a whole percentage e.g. 100% / 50%  / 25%

viewing images at "zoom" numbers between full fractions can cause artifacts to appear. 

see above, this image is viewed at 25% (that little box bottom left with "25%" is the zoom text box)

If you drag to zoom you can get between good percentages, I'd advise  zooimg using the command + and command - key combinations. 

 

from Photoshop help:

Zoom in or out

Use the Zoom tool or the View menu commands to zoom in or zoom out of an image. When you use the Zoom tool, each click magnifies or reduces the image to the next preset percentage and centers the display around the point you click. When the image has reached its maximum magnification level of 3200% or minimum size of 1 pixel, the magnifying glass appears empty.

Note:

To view images most accurately, precisely revealing sharpening, layer effects, and other adjustments, see Display images at 100%.

 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net

[please do not use the reply button on a reply, only the one at the top of the page, to maintain chronological order]

 

emmaahAuthor
Participating Frequently
November 21, 2019

Thank you this has really helped me!

Derek Cross
Community Expert
Community Expert
November 21, 2019

Which version of Photoshop and OS?

Do you have a hi-res screen?

What are the dimensions, in pixels, of a typical "low res" image (Image > Image Size)?

emmaahAuthor
Participating Frequently
November 21, 2019

Hi

I have version v21.0.1, on a mac book pro with retina display, so I think it should be fine, it has been previously?

 

For the dimensions, it's different for different files, what would you recommend trying?

 

Thank you

D Fosse
Community Expert
Community Expert
November 21, 2019

You need to be more specific. Poor quality how, exactly? Compared to what? Can you post screenshots?

emmaahAuthor
Participating Frequently
November 21, 2019

For example: (just written in note form) hopefully this helps! 

 

- already not as good quality as the original image

 

 

 

 

 

 

 

 

 

- original image was taken on a Nikon DSLR, 

 

 

 

 

 

 

 

 

 

- options were chosen when I saved as a jpeg 

 

 

 

 

 

 

 

 

 

- image after saving, slightly zoomed in, can see the quality has decreased