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April 29, 2020
Question

Pop Up Window Prevents Opening Files on Photoshop 2020 for Mac

  • April 29, 2020
  • 0 replies
  • 118 views

I just installed Photoshop 2020 on my mac. I clicked on file>open to bring up a previously stored tiff file. Instead of opening my picture, a window opens that says "No cloud docs yet. All your cloud dox from photoshop on mac, windows and ipad will be right here." In the lower left hand corner is a button that says "on your computer." On the right it says "cancel." 

 

If I click "on your computer," it tells me I don't have any cloud dox. If I click "cancel," the window closes, but comes back if I try to open anything.

 

I don't use cloud storage, nor do I want to. This window renders photoshop unusable and I want it to go away permanently. Can anyone help me?

 

Thanks,

Monica

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