Printing Grey comes out brown

Question

Hi All,

I was wondering if anyone could help me. I am new to Photoshop and have purchased a Epson WF7710 printer . I am also new to sublimation which is the reason for my new purchases. I recieved a ICC Profile by disk form the printer supplier but i dont have a disk drive. They sent it to me on an email as an attachment, but it wouldn't let me download, just save as to downloads. Would this have applied my ICC profile for Photoshop? When i go to print from Photoshop the profile is there so i am assuming its been applied but is there a way to tell for sure? I have followed the ICC Profile set up and its all correct and saved.

When i create a new image, I create the image in colour mode RGB, what should the colour profile be (I changed this to my profile name to see if it would make a difference and hasnt reverted back, i am not sure what it was before )? I then change to the ICC profile name just as im about to print.

I have alot to learn and any help would be hugely appreciated. I have done lots of test prints tonight, the grey /black is coming out brownish when printing in colour regardless of temp/time. If i print in greyscale i get a lovely grey. I would like to be able to print a image and text. At the moment i can only print a colourful image or greyscale, everything else that includes black/ grey is not working. I have spent hours on this, I dont know what else to try, can anyone help me 🙂

davescm · Answer

HiYour document profile and your printer profile are two separate things. So your document profile should describe the colour space of your document (that is what tells Photoshop what actual colour is represented by the pixel values within the document). Typical document profiles include sRGB, Adobe RGB, ProProfile. The printer profile represents your particular printer/ink and paper combination. The colour management system uses that profile to convert the colour values sent to the printer from the document values to teh printer values so that colours come out correctly when printed. What is essential therfore is that the profile is the correct one for your printer/paper and ink and that the settings in the printer driver (e.g. media settings) are set exactly as they were when the profile was made. If the profile is the right one, then you choose, in the Photoshop print dialogue "Photoshop manages colours" and choose the profile from the list. You also need to click on print settings and ensure that in the printer driver colour management is off (otherwise the profile will be applied twice). Dave

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