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williamb18916756
Participant
June 24, 2020
Question

Printing Magenta cast after Catalina Upgrade

  • June 24, 2020
  • 2 replies
  • 282 views

Just upgraded my mac(s) to Catalina 10.15.5.  My Canon PRO 10 now prints with a magenta cast from Lightroom 9.3, Photoshop 20.0.9 and Preview.  I tried exporting a photo and printing straight through Preview to avoid double profiling - same issue. I have the latest printer driver installed and have deleted and reinstalled the printer twice.  I have tried printing on a 27" Mac and a 13" MacBook Pro.  Anybody else have and solved this problem?

 

By the way, I printed a color and B&W photo through Lightroom just before upgrading to Catalina 10.15.5 and both were fine.

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      2 replies

      NB, colourmanagement
      Community Expert
      NB, colourmanagementCommunity Expert
      Community Expert
      June 28, 2020

      Printer hardware issue I expect.

       

      I hope this helps

       

       

      neil barstow, colourmanagement.net :: adobe forum volunteer

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      W
      williamb18916756Author
      Participant
      June 26, 2020

      Solved my problem.  It was a clogged cyan print head that allowed a magenta cast to be presented.  I eventually tried printing on a MacBook with Mojave OS.  When that didn't work either, decided to really look at the printer.  After doing a test page, discovered the print head problem.

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