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Printing out of CS5 on Epson 7900 prints gray in paper white areas?

Forum|Forum|15 years ago
May 6, 2010
26 respuestas
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When I print out of CS5 on my Epson 7900 printer, the area around the photograph that is suppose to just be paper white (no ink) is printing a light grey. The grey fills the entire printable area of the sheet of paper. That grey does not print though, on the actual photograph....the photo prints fine. I thought it was the printer, but then I fired up CS4 and printed with no problems at all.....then I went back to CS5 and got the problem again.

I'm using all the current drivers etc. for the printer. I'm on a Mac Pro running SnowLeopard 10.6.3. If anyone has any ideas about what this might be, I'm listening!

Thanks

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E

elolaugesen

Participating Frequently

Bypass/Solution

I also ran into problems with Version 4 profiles from some profiling tools along with the cyan issue and the passing the print head for the entire document..

I have developed a procedure to continue to work with snow leopard 10.6.5 it appears to work for both PSE9 and CS5 photoshop V2.4 and V4.1 profiles

1. do all your regular work as always.

2. select resize canvas uncheck relative and define canvas as the actual size of the paper you are using make background and foreground white

3. when you go to the print menus you work as always. You can also move the image around on the canvas.

4. do not save image with the canvas size unless you want to....

note: do not use the relative canvas option it does not eliminate all the cyan printing..

The printer now loads paper and spaces forward to the image and starts printing only the image. at end it just releases paper as always.

I know this is only a bypass ...... but it works...(I think. so far no caveats from my tests. hope you guys do not find any problems with it!

good luck elo

E

elolaugesen

Participating Frequently

Here goes again

Ran a series of tests with Profiles V2.4 and V4 using PSE9 and CS5

all results the same on Leopard no problems

Snow leopard v2.4 went to the edge but no cyan/grey border

Snow leopard V4 went to the edges and around image a cyan/grey border

Snow leopard some other profiles from DATACOLOR/Colourvision work just fine... as do some V2 profiles

Colours of images similar accross the board

*BUT BUT NEWS FLASH*

downloaded trial version of Adobe lightroom 3.3 all works perfectly both 2.4 and 4.0 profiles

this seems to eliminate epson, canon, apple and now we look at the Xrite profiles and Adobe products. any other suggestions/comments out there??????

Was DYP

Inspiring

*BUT BUT NEWS FLASH*
downloaded trial version of Adobe lightroom 3.3 all works perfectly both 2.4 and 4.0 profiles
this seems to eliminate epson, canon, apple and now we look at the Xrite profiles and Adobe products. any other suggestions/comments out there??????

No change with LR3.3 here. Same scrum dot as previous releases with PMP created V4 profiles.

E

elolaugesen

Participating Frequently

try profiles Version 2.0 not version 2.4...

seems the only ones on my system working properly are all 2.0

If anyone have a datacolor profile for a 3800 mat ink proflle please can I try it..

elo@paintedpenguin.co.uk

H

Hayo_Baan

Known Participant

Hmm, I don't know what fixed it, but the last prints I made on my HP B9180 don't have the very light grey background anymore. Perhaps the latest driver update fixed it?

Hope it is fixed soon for the Epson printers too…

Cheers,

Hayo Baan

E

elolaugesen

Participating Frequently

Hi guys.

just installed MACOSX 10.6.5 Combo

no fix for the grey area and the traversing entire sheet.

sorry

did the normal thing

backed up drive

ran ONYX (permissions and all)

then fired up photo

no fix..

C

chaudigitalUK

Participant

There is a work around for people who must use CS5, apply extra white canvas around your image to totally overlap the paper settings printable area and the grey will not appear. I've sent communications on this issue to both Epson and Xrite (ProfileMaker developers) and still awaiting response. I haven't tried to contact Apple as it would be difficult finding the right people to deal with this (and perhaps harder finding someone who would care )

E

elolaugesen

Participating Frequently

Re: the white canvas fix...

will the printer operate properly.....ie I do not want it to print a white border? nor do I want it to move as if it is printing the entire paper.

the printer must just print the small area that contains the image...

I tried several weeks ago to fill the canvas with white out to the edges did not work..

how and what did you do??

C

chaudigitalUK

Participant

Hi, I have used this method several times without problems. What is the size of the extra canvas and the size of the image? BTW I have an 11880, a 3880 and a HPZ3100 (which doesn't have this problem) and I'm also lucky to have three other Mac systems from PPC 10.4 through to Intel 10.6 and Photoshops 7 through to CS5 as alternatives when I haven't the time to get bogged down with one setup's problems.

E

elolaugesen

Participating Frequently

testing.

snow leopard 10.6.4

PSE9 and CS5 both behave the same with all profiles

my own profile from my paper provider does not work properly and prints the gray and the entire page

another profile from hahnemuhl does not work

Epsons own profile for the paper works perfectly

Moab profile works perfectly

PSE6 works perfectly with all profiles

Leopard 10.5.4

everything works fine..

cheers

E

elolaugesen

Participating Frequently

installed trial version of PSE9 on 10.5.8 (leopard) with same Epson 3800 driver and everything prints and works as expected.

therefore must be a snow leopard issue again.

cheers ..

E

elolaugesen

Participating Frequently

same thing with epson 3800 also prints a shadow the whole page....

this is the case for both PSE9 and CS5 (pse9 lots of cs5 stuff..)

but not with PSE6

therefore not likely to be epson driver..

using all version 2 profiles... version 4 does not seem to work with generatee by Hueypro....

cheers keep me informed plesse...

G

gskibum-08

Inspiring

I have two Epson 4800 printers and don't have this problem. One with MK and the other with PK.

I have a Mac Pro running 10.6.4, latest Epson drivers, and CS5.

I make my own profiles with MonacoProfiler and a DTP 70, and I create them as ICC version 4.

I

Inselfotograf

Inspiring

so this would suggest that the epson are version 4 also...

would you be so kind and post either one of your version-4 profiles.

Just for me to see if the cyan cast around will be printed or not.

Then I could have the version 4 custom-profiles be created for my papers.

Thanks a lot for your help!

Am 23.09.2010 um 16:47 schrieb gskibum-08:

I have two Epson 4800 printers and don't have this problem. One with MK and the other with PK.

I have a Mac Pro running 10.6.4, latest Epson drivers, and CS5.

I make my own profiles with MonacoProfiler and a DTP 70, and I create them as ICC version 4.

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