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straightlife
Inspiring
May 24, 2022
Question

Printing Photos: PROOF! Magenta? The answer might be INK! And a dedicated photo printer

  • May 24, 2022
  • 1 reply
  • 1077 views

edit: SEE PROOF IN THE ATTACHED IMAGE

I've been posting about a magenta cast to photos I've printed both grayscale and color.

The answers I've gotten have been interesting, and I'm grateful, but they assume a more complex source to the problem and usually go into color management and calibration of computer monitors. It turns out these do NOT to address my problem.

I spent three days on the phone with a really nice bunch of techies at Epson who threw up their hands and suggested a fault with the printer, even tho I've had the same problem with a Canon printer.

THE ANSWER WAS SUGGESTED WHEN ONE OF THE TECHIES ASKED ME TO USE THE COPY FUNCTION OF THE PRINTER TO SEE WHETHER THE PROBLEM PERSISTED WITHOUT THE INTERVENTION OF COMPUTER SOFTWARE.

placing a magazine on the copy screen of the printer I copied a grayscale cartoon.

It came out magenta-ish.

Listen, I've been unhappy with how fast printed images fade. I decided to do some deeper research, thinking maybe the problem might be with the inks, and what do you know!? Apprently there are a variety of inks called PIGMENT INKS and there are a number of printers, including the Epson SureColor P700 that use those inks. This is an expensive printer. I bought one. HERE ARE MY RESULTS

Here's my question, though. Why, in all the online research I've done and in all the conversations I've had, has nobody mentioned inks? Well, Maybe they aren't the answer? We'll see. PS apparently pigment inks don't fade as fast! (P.S. The reason I've gone with Epson, is their willingness to extend so much support even tho the printer I was using is out of warranty.)

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1 reply

Stephen Marsh
Community Expert
Community Expert
May 24, 2022

Unless there is a physical problem with the printer (head, ink feed lines etc), or the ink is not OEM and dodgey, then it is all about colour management.

 

The interaction of a specific substrate, with a specific set of inks and software printer driver settings determines the output – along with the viewing lighting conditions and the observer. Use non OEM paper or ink – all bets are off. The printer driver is designed for specific media and ink combinations. They also offer the ability to tweak the result:

 

https://files.support.epson.com/htmldocs/wfp4590/wfp4590ug/source/printers/source/printing_software/fy11_12_topics/printing_windows_business/reference/custom_color_options_windows_bus.html

 

http://support2.epson.net/manuals/english/lfp/sc_p6000/pdf/cmp0045-00.pdf

 

 

straightlife
Inspiring
May 25, 2022

I respectfully disagree. That may often be the case, but see my edits to above and my image comparison of two printers. No color management or any manipulation of the image. no clogged inks in the ET-4550. The "regular" printer with 4 inks printed a magenta cast onto the grays. The dedicated photo printer with 10 pigment inks reproduced what I see on my screen. In some ways the ET-4550 image is "prettier" more contrasty. That can be adjusted for the SureColor in my photoshop settings. BUT the magenta cast will not go away in the ET-4550 no matter what I do.