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Michael5ED3
Participant
November 21, 2020
Answered

Problem in installation of new 22.0.1 version

  • November 21, 2020
  • 2 replies
  • 291 views

Dear support and photoshop users
I installed the latest version of photoshop 22.0.1 and it is unusable. I cannot open photo or any another operation stuck the program with notification "could not complete your request because of program error". It is imposible to close the program - only ending by task manager. Please, your suggestion what could be a problem and how to solve it. I have used the Photoshop more than the year, last version 21.0

Thanks

This topic has been closed for replies.
Correct answer kglad

disable your gpu (in >edit>preferences,>performance>untick Use Graphics Processor>restart ps) or install the previous ps version and await an update.

 

p.s. these are user-to-user support forums.

2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 21, 2020

Photoshop File Error https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
November 21, 2020

disable your gpu (in >edit>preferences,>performance>untick Use Graphics Processor>restart ps) or install the previous ps version and await an update.

 

p.s. these are user-to-user support forums.

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