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Mark Schlesinger
Participant
September 29, 2016
Answered

'problem parsing the jpeg data'

  • September 29, 2016
  • 1 reply
  • 7656 views

Hi,

I have a selection of jpeg files I need to open in Photoshop CS5. The larger files (between 42MB and 123.9MB) will not open, though the smaller ones will. The error message is: 'Could not complete your request because of a problem parsing the JPEG data'. I would have thought Photoshop could easily cope with these file sizes. I have opened psd files of 1.5GB with no problem. Is there something particularly difficult about opening large JPEGs?

Many thanks,

Mark@

    This topic has been closed for replies.
    Correct answer Bettina Di Virgilio

    Hi Mark, I don't think it's a problem with the weight but with the file itself. Can you open it in other programs? Did you try to save them in TIFF from another program and check if Photoshop works?

    1 reply

    Bettina Di Virgilio
    Bettina Di VirgilioCorrect answer
    Participating Frequently
    September 29, 2016

    Hi Mark, I don't think it's a problem with the weight but with the file itself. Can you open it in other programs? Did you try to save them in TIFF from another program and check if Photoshop works?

    M
    Mark SchlesingerAuthor
    Participant
    September 29, 2016

    Hi Bettina,

    I have worked around it in just the way you suggest. I opened a file in 'Preview' OK and saved it as a TIFF which I then opened in Photoshop. I suppose that is my best solution.

    Bettina Di Virgilio
    Bettina Di Virgilio
    Participating Frequently
    September 29, 2016

    Ok, good to know you can open it this way.

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