Skip to main content
Participant
March 28, 2023
Question

Problem when importing images

  • March 28, 2023
  • 1 reply
  • 291 views

After updating photoshop 2023 - v24.3 on my HP Zbook 14u G4 - 64bit (Windows 10 Pro),

impossible to work on pictures, they are flashing white all time....

 

 

This topic has been closed for replies.

1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
March 28, 2023

Hi @Jean Pierre29118915nme1 Start by resetting your Photoshop preferences manually.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

 

If that does not resolve then go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”. 

Participant
April 6, 2023

Many tks, but I have solved the problem intalling the version before...I will wait the next update...