Question
Problem with Adobe
I have a problem with Adobe:
- In 2012 I purchased CS6 production package (that included many programs, e.g. Photoshop, Premier, etc) from an Adobe agent called Softense.
- I happily used it until several months ago.
- Then CS6 started to warn me that my license is illegal and is going to expire in 10 days, 9 days, etc.
- At that time, I didn't find the buying receipt, and Softense didn't reply to my emails.
- I complained to Adobe, but Adobe didn't accept my claims.
- I purchased the photography (only) plan.
- In the meantime:
- I found the CS6 purchase receipt; it is attached here.
- I still can use ALL the CS6 programs (including premier, for example) without getting any warnings anymore !!!
I applied again to Adobe, and they opened Case ADB-33826377-W6F4 but they are refusing to handle this complaint.
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