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asiail
Inspiring
November 19, 2019
Answered

Problem with drag and drop from Libraries panel in Photoshop using Tablet pen

  • November 19, 2019
  • 1 reply
  • 825 views

After last update to PS CC 2020 I have starange issue, I cant drag and drop objects form my Libraries panel, but it happens only while using my tablet pen. When I do it with mouse it's working ok. 
Can anyone help me pliss ? 

 

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This topic has been closed for replies.
Correct answer asiail

Sorry about the delay in response. Do you have the ability to right click on items using the tablet pen? If yes, then are you able to right click on the items in the Library panel using the pen?

You can try to uninstall the drivers of the Wacom completely and do a fresh install from scratch to check if that makes any difference.

You can also install the 20.0.7 version of Photoshop following the steps mentioned in the link below to check if you are facing the same issue in the older version as well. 

https://helpx.adobe.com/in/download-install/using/install-previous-version.html

 

Regards,

Nikunj


Dear Nikunj,
looks like changing wacom drivers helped! ❤️ 
Thank You

1 reply

nikunj.m
Legend
November 19, 2019

Hi there,

 

Would you mind confirming the operating system you are working with and which tablet is it that you use with Photoshop 2020?

 

Have you tried updating the tablet/pen drivers to check if that works? You can also try to reset the preferences of Photoshop using the steps mentioned in the link below to check if that helps.

https://helpx.adobe.com/in/photoshop/using/preferences.html

 

Regards,

Nikunj

asiail
asiailAuthor
Inspiring
November 19, 2019

Thank you for quick reply, unfortunately updating drivers and reset of PS preferences didn't help.

Windows 10, Tablet Wacom Intuos Pro M 

nikunj.m
Legend
November 20, 2019

Are you able to Drag and Drop images into Photoshop to open them that way? Is the drag and drop working with other features and applications?