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Bull Rhino
Bull Rhino
Inspiring
October 16, 2021
Answered

Problem with Export

  • October 16, 2021
  • 1 reply
  • 740 views

I'm using the very latest version of PhotoShop that was updated just a few days ago.  After working a very simple image with only about 4 layers and trying to Export to JPG I get a pop up that says "Can't export to this location.  Select another location to continue"  But I cannot figure out how to select a different location. and I don't even know what location it is trying to save it to.  I did select save to computer instead of save to cloud.  Can someone please tell me how to save this document.  Incidentally, it saves fine as a PSD. I tried Save As, but after the update a few months ago it no longer gives me the option of Save As in the JPG. 

 

Thanks for any help

This topic has been closed for replies.
Correct answer jane-e

 

@Bull Rhino wrote:

But I cannot figure out how to select a different location. and I don't even know what location it is trying to save it to.

 

Hi @Bull Rhino 

 

Instead of "latest", please go to Help > About and give us the exact version.

 

Can you show a screen shot of the Save As dialog so we can see where you are trying to save it and give you better instructions?

 

I tried Save As, but after the update a few months ago it no longer gives me the option of Save As in the JPG. 

 

In the newer versions of PS, you can use Save to save the PSD followed by Save a Copy to save a jpeg. You can also change the options in Edit > Preferences.

 

~ Jane

 

1 reply

jane-e
Community Expert
jane-eCommunity ExpertCorrect answer
Community Expert
October 16, 2021

 

@Bull Rhino wrote:

But I cannot figure out how to select a different location. and I don't even know what location it is trying to save it to.

 

Hi @Bull Rhino 

 

Instead of "latest", please go to Help > About and give us the exact version.

 

Can you show a screen shot of the Save As dialog so we can see where you are trying to save it and give you better instructions?

 

I tried Save As, but after the update a few months ago it no longer gives me the option of Save As in the JPG. 

 

In the newer versions of PS, you can use Save to save the PSD followed by Save a Copy to save a jpeg. You can also change the options in Edit > Preferences.

 

~ Jane

 

    Bull Rhino
    Bull RhinoAuthor
    Inspiring
    October 16, 2021

    The exact version is 22.5.1.  

     

    Using your solution of "Save a Copy" solves the problem.  I'll just use that instead of Export. 

    Thanks!

     

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    October 17, 2021

    You're welcome, @Bull Rhino 

     

    This change was forced by a change in macOS. As of 22.4.2 you can also revert to the previous behavior in Preferences > File Handling > File Saving Options:

    • Enable Legacy Save As
    • Do not append Copy to filename


    See this help page for details and cautions:
    https://helpx.adobe.com/photoshop/using/saving-images.html  

    ~ Jane

     

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