Skip to main content
ekaterinap79270622
ekaterinap79270622
Participant
December 15, 2017
Answered

Problem with opening raw files

  • December 15, 2017
  • 1 reply
  • 298 views

Hello,

I have some troubles with opening raw files. I have latest version of Photoshop CC 2018 and Camera Raw 10.1.

My camera is Canon 5D Mark III.

The problem is the following:

First I open raw file in Camera Raw, then I click the button Open image and... nothing happens. The file doesn't open in Photoshop (but I see it in Camera Raw).

In 1-2 minites Photoshop becomes frozen and does't react.

I tried to re-install the programm several times - it doesn't help.

Now I have a demo-version and 3 days left.

I need to buy it, but I'm afraid now that after buying it the problem will stay the same and I have no answer.

Please help.

    This topic has been closed for replies.
    Correct answer

    Hi

    Go into the Camera Raw settings from the Edit menu and try disabling Use Graphics Processor

    1 reply

    A
    Anonymous
    Correct answer
    December 15, 2017

    Hi

    Go into the Camera Raw settings from the Edit menu and try disabling Use Graphics Processor

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices