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T
Tomasz2834299487mb
Participant
May 8, 2024
Question

problem with saving the edited file in CC library

  • May 8, 2024
  • 1 reply
  • 202 views

Maybe someone had a similar problem:

-  macOS. I have files in the CC library

 - I click edit and photoshop opens

- edits. saves. closes

 

But in the library all the time there is an old version unchanged. as if photoshop does not overwrite changes in the library. Adobe support did not cope but maybe some of you had such a problem

This topic has been closed for replies.

1 reply

Myra Ferguson
Community Expert
Myra FergusonCommunity Expert
Community Expert
May 9, 2024

It sounds like your CC Library may not be syncing. Make sure that File Syncing is turned on in your Creative Cloud Desktop App:

https://helpx.adobe.com/photoshop/using/cc-libraries-in-photoshop.html#Filesync

 

T
Tomasz2834299487mbAuthor
Participant
May 10, 2024

Thank you for trying to help but it's not that. I have synchronized libraries. I click on the file from the library. opens in photoshop. edit. save. but the library does not see these changes. there is still an old file. As if photoshop was saving them somewhere else and not in the CC library

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