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May 20, 2021
Question

Problème écran vert

  • May 20, 2021
  • 3 replies
  • 2504 views

Bonjour, 

J'ai un soucis, depuis ce matin, impossible de lire mes fichiers photos. J'ai un écran écran vert qui s'affiche à la place des mes visuels.  Vous avez dàq rencontrer ce problème ? Une astuce pour résoudre ça ? 

Merci

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3 replies

Participant
August 11, 2021

Same problem here, it's goes and come back... really frustrating with the price we pay for the suite.... 😞 

 

I'll try the solutions other gives, but it's always come back after few weeks...

 

Merci

italosan
Community Expert
Community Expert
August 13, 2021

Hi, forgive me for being late. Have you tried the solutions listed above? The problem has been solved?

May 21, 2021

Hi Yes I found a solution. I lauched a repair session from Adobe Creative Cloud and I also reset Photoshop. Now everything works again.

Thanks

italosan
Community Expert
Community Expert
May 24, 2021

We're glad your Adobe Photoshop problem is resolved. If you need help in the future, please contact us 🙂

italosan
Community Expert
Community Expert
May 20, 2021

Hi, we need more information to help you, such as the Adobe Photoshop version you are using and the features of your computer.

May 20, 2021

Hi thanks for your reply. I did yesterday Big Sure update and since this morning I can not read anything on Photoshop (see screenshot attached). I already relauch my computer twice. Thanks for your help. 

May 20, 2021

here is the photoshop version