After updating to v 25.4, when opening any .psd file, the program crashes, opening the error report sending window. Even after restarting the problem persisted. I was forced to roll back to v 25.3.1
I will not update until I am informed of the correction of this error.
When this happens a couple of things you can try to resolve right away.
1. If you do get a crash report - make sure you have your email in the form so they can follow up with you.
2. Try resetting your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences
3. If none of this works, go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.
Stating that you are crashing without any details doesn't allow us to help resolve.
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