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Participant
January 29, 2024
Question

problems with payment

  • January 29, 2024
  • 1 reply
  • 94 views

Hello, we are a small eshop and we had a graphic designer who worked with adobe programs. The account was under his credentials but it was paid from the eshop credit card. He quit his job. But he didn't delete the card from the account. The money keeps going out and he's not responding. Is there any way to remove the card from the account without the login credentials? thanks for the reply.

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1 reply

Ged_Traynor
Community Expert
Community Expert
January 29, 2024

@Tomáš341171472fe5 you'll need to contact Adobe support about payment issues
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
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Twitter: @AdobeCare https://twitter.com/AdobeCare