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evilpanda0905
Participant
March 3, 2020
Question

Problems with Photoshop 2020 on Mac - lag while saving projects

  • March 3, 2020
  • 2 replies
  • 258 views

I don't know if it's my computer or my photoshop '20, but recently when trying to save my work for my class project, the saving process has been slow, and when trying to close out of photoshop, it has also slowly delayed. Is it a bug?  

 

 

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2 replies

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evilpanda0905Author
Participant
March 4, 2020

Thank you for responding, and yes, I'm saving my work to an external hard drive, but I've been using it before and never caused a problem previously and I don't know to send my macOS version of my photoshop '20  

nikunj.m
nikunj.m
Legend
March 4, 2020

Thanks for the info. Please go to the Help menu in Photoshop, then System info and share the details with us here. Also, please check the format of the drive you are trying to save the files to and let us know.

Regards,

Nikunj

nikunj.m
nikunj.m
Legend
March 3, 2020

Hi there,

 

We are sorry about the experience with Photoshop. It seems like you are facing performance issues with the application considering the lag while saving files and closing the applications.

 

Would you mind sharing the macOS version you are working on? Due to experience the lag only while saving the files and closing the application or while working on projects as well? Are you saving the files to an external drive or to the local storage of the computer?

 

Please try to optimize the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Please let us know if it helps. 

Regards,

Nikunj

 

 

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