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StephenTreiber
Participant
May 1, 2018
Question

Problems with placing images and text

  • May 1, 2018
  • 1 reply
  • 779 views

When I try to place an embedded image I get the "Could not place because the source rectangle is empty." error, and when I try to create new text, it makes the font a hugely negative size and never actually resizes or shows up.  I'm running Photoshop CC 19.1.3 on Mac OS X El Capitan.

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1 reply

davescm
Community Expert
davescmCommunity Expert
Community Expert
May 1, 2018

Hi

This is one of those cases where Photoshop has started to behave very unusually and I would definitely try a preference reset (Preferences > General > Reset Preferences on Quit   then close and restart Photoshop).

Photoshop saves preferences every time it closes and if they become corrupt - strange behaviour, such as that you describe, can result.

Dave

S
StephenTreiberAuthor
Participant
May 1, 2018

Thanks Dave,

I've done a couple preference resets, as well as a fresh install of Photoshop with no luck.

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