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Mister Zeta
Inspiring
January 29, 2019
Question

Problems with wellcome screen in photoshop (last rel.)

  • January 29, 2019
  • 2 replies
  • 274 views

Hi all,

after the last update, photoshop doesn't load the wellcome screen. I have a grey interface without recent files shown, no menu on the left side but the rotating loading blue circle only.

I've already restored the preferences but nothing is changed.

Can somebody helps me?

This topic has been closed for replies.

2 replies

Mister Zeta
Inspiring
February 9, 2019

well... i'm the only one in the world to have this issue... what a luck!

Sahil.Chawla
Adobe Employee
Adobe Employee
January 29, 2019

Hi there,


Could you please try deselecting "Use Graphics Processor" located in Photoshop's Preferences > Performance, then relaunch Photoshop and let us know if it helps?

Regards,
Sahil

Mister Zeta
Inspiring
January 29, 2019

no... doesn't works...

thanks for your quick reply

Trevor.Dennis
Community Expert
Community Expert
January 29, 2019

How is this setting set?

The rotating blue circle is concerning, and indicative of a problem.

What operating system are you using?