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Participant
August 21, 2021
Question

Probs with Cloud

  • August 21, 2021
  • 1 reply
  • 139 views

Hi all together,

I installed PS on my MacMini M1. Now I can`t get and store my files in the cloud. I get every time this message: "You are not logged in or there is a problem with establishing the cloud documents. <http://www.adobe.com/go/Ps-NotRegistered_de" couldn`t be downloaded. 

 

Can anybody help me?

 

Michael

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
September 10, 2021

Hi Michael,

Could you please make sure that you're signed into the Creative Cloud Desktop application and the Creative Cloud app is running on the computer?

Let us know how it goes.
Regards,
Sahil