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Participant
February 2, 2022
Question

Program error

  • February 2, 2022
  • 3 replies
  • 212 views

My Photoshop is constantly having problems with loading, sure there are times when it works but after actualisation last year, it always have some problem with loading and most of the time not even reloading program or restarting pc is helping it. I really have no idea what should i do. I even tried redownloading it but that didnt help as well. Please someoone help. I need to do my work to school in this program.

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3 replies

manal shanableh
Legend
February 2, 2022

What is your device specfications, RAM? storage?

Tarun Saini
Community Manager
Community Manager
February 2, 2022

Hi there,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop and the operating system you are using? Since when have you been seeing this issue? Do you get any error messages? Make sure the operating system and system drivers are all up to date.

 

Try to run Photoshop as an administrator by Right-click the Photoshop shortcut, and then clicking Properties. In the Properties dialog box, click the Compatibility tab and select the Run This Program As An Administrator check box, and then click OK.

 

If the above step doesn't help, try resetting the preferences of Photoshop by: https://helpx.adobe.com/photoshop/using/preferences.html

Backup your preferences before resetting by: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know if that helps.

 

Regards,

Tarun

Ged_Traynor
Community Expert
Community Expert
February 2, 2022

Hi

Try resetting your Photoshop preferences

https://helpx.adobe.com/photoshop/using/preferences.html

If that doesn't help try using the Adobe cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html