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Participant
November 13, 2020
Question

Program error when saving

  • November 13, 2020
  • 2 replies
  • 804 views

Getting a pop-up saying it cant save due to program errror. This goes for all kind fo formats (.psd .jpeg). If I save it as a new name it works. I've tried other work arounds I've seen (blank layers, hiding everythin, deelteign text layers etc.) nothing works of those.

 

iMac and latest CC-version.

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2 replies

Participant
December 11, 2020

Tive o mesmo problema para salvar meus trabalhos. A nova atualização sumiu com a minha área de trabalho salva, todos os formatos de arquivos também sumiram. Muito ruim.

PECourtejoie
Community Expert
Community Expert
January 19, 2021

Hi! update to Photoshop 22.1.1 as it fixes the "program error" issue: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

If the update does not appear in the CC app, go to help>check for updates.

truerockage
Participating Frequently
January 23, 2021

I have updated to 22.1.1

The problem is still there.

 

I'm running an iMac 27" Big Sur 11.1


This is getting pretty brtual.

AxelMatt
Community Expert
Community Expert
November 13, 2020

This is an known error. Adobe is working on to solve it.

https://helpx.adobe.com/photoshop/kb/known-issues.html

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
active_Sunset157F
Inspiring
December 11, 2020

I currently have this issue, it's happening all the time now, after first encountering it yesterday with not being able to save after doing a sky replace. Now it's just not letting me save files at a certain point (files that have been started and worked on, but after dragging in a smart object it seems to not want to save). 

 

On the known issues it currently doesn't mention a program error saving, just opening - it's version 22.1, I tried the disable GPU tip, that doesn't work, I have the latest Nvidia drivers on a supported graphics card (RTX 2060 Super).