Program error when saving a layered PSD or TIFF file, but can still "Save As" under a different name

Forum|Forum|4 years ago
May 2, 2021
1 reply
475 views

Hi,

I just updated to the latest version of Photoshop CC (22.3.1) on Mac Big Sur version 11.3. I am unable to save any Photoshop document without getting the message "Could not save XX due to a program error". But if I save as under a different name, it will save successfully. But I can't keep saving files under a new name every time I want to save or I'll run out of space very quickly. Has anyone found a solution to this? I'm regretting having updated as everything worked just fine before.

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S

sungyle

Known Participant

me too.

J

jordanp75379679Author

Participant

I figured out the problem. The external hard drive has to be formatted using one of the older Mac formats: Mac OS Journaled. You can't use APFS formatting, or you will get this error. Remember that formatting erases all data, so you need to either get a new hard drive, or move the files somewhere, format the drive, then move them back. Good luck!

D Fosse

Community Expert

We've also been saying all along that working directly to an external drive is not good practice. It's inviting problems. A save is a much more complex operation than a copy, and any bandwidth issues or flaky connections can damage your files. Corruption is much more likely.

In short - work locally, then copy over for storage.

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