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fullyladenswallow
fullyladenswallow
Participating Frequently
January 29, 2023
Answered

Program error when trying to print

  • January 29, 2023
  • 1 reply
  • 712 views

I keep getting the following error with any image I try to scheduleto print:

Haven't been able to find a resolution specific to this printer error. I just updated PS to V 24.11

Would appreciate any thoughts.

This topic has been closed for replies.
Correct answer TheDigitalDog

Nope, still the same error. I did noticed that when I held down the space bar, that the pop-up menu disappeared when I clicked on FILE and then had  start over to slide the cursor down to PRINT. But same result.


Try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences on quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

 

(macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

 

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file. 

 

Also: https://helpx.adobe.com/photoshop/using/preferences.html

 

*To manually delete Photoshop preferences:

Quit Photoshop.

Navigate to Photoshop's Preferences folder:

MacOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

 

Note:

The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings

1 reply

TheDigitalDog
TheDigitalDog
Inspiring
January 29, 2023

Quit Photoshop if running.
Relaunch Photoshop and open the file that you want to print.
Press the Spacebar on your keyboard before you click File > Print. This process resets printer preferences that have been written into the image.

See: https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    fullyladenswallow
    fullyladenswallowAuthor
    Participating Frequently
    January 29, 2023

    Ok...will give this a shot. Thank you!

    fullyladenswallow
    fullyladenswallowAuthor
    Participating Frequently
    January 29, 2023

    Nope, still the same error. I did noticed that when I held down the space bar, that the pop-up menu disappeared when I clicked on FILE and then had  start over to slide the cursor down to PRINT. But same result.

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