Program error while using Object Selection tool in Photoshop 22.4.2 on Windows 10

Question

I've been trying to remove a line in a photo but when I try to make the selection using the Object Selection tool, I get the message "Could not complete your request because of a program error."  PS then locks up for about 20 seconds.
 
Earlier today, it worked with the same photo but I decided to remove the change and start over because the selection wasn't long enough.  Once I did that, I've had this issue. 
 
So far, I've tried:
1. Using a different copy of the photo
2. Uninstalling PS and reverting to the previous version.  I'm now on 2.4.1 on a Windows 10 PC.
Neither has worked. 
 
Any ideas on what's going on?
 
Thanks,
Mark

{Thread title edited by moderator}

nikunj.m · Accepted Answer

Hi,

We're sorry about the trouble with Photoshop 22.4.2 due to the Program error. Have you tried using a different image instead of another copy of the same file to check if you experience the same issue?

You can try the steps suggested here: https://adobe.ly/2JZDqZB

If the issue persists, please roll back to Photoshop version 22.3.1 or earlier using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

Let us know how it goes!

Regards,

Nikunj

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded