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Participant
February 19, 2024
Question

Proxy name and password

  • February 19, 2024
  • 2 replies
  • 303 views

Hi, I want to install the Photoshop app on my desktop, but got asked to fill in the proxy name and password.

When I look on my Proxy settings on my macbook, I cannot find a proxy name or password since I'am working from home.

 

What should I fill in here?

I allready asked the adobe chat for help but they couldn't help me with this problem.. If i'm not filling in this information I can't download the apps. thanks in advance!

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2 replies

Legend
February 22, 2024

Turn off the web proxy if you don't have one.

jane-e
Community Expert
Community Expert
February 22, 2024

@Michelle35556082p7tw 

 

You didn't say how you started to install Photoshop. Try these steps from Adobe to install Creative Cloud apps:

https://helpx.adobe.com/download-install/using/download-creative-cloud-apps.html

 

Jane