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Participant
January 16, 2021
Question

PS 2021 crashes as soon as I try to print

  • January 16, 2021
  • 1 reply
  • 141 views

Hi all

I've got to the point of printing yet as soon as I hit the print button PS juct closes, its the newest version 22.1.1 and ive tried all sorts to fix. Does anybody have any ideas for me to try before computer ends up outside lol.

Thanks in advance 

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1 reply

NB, colourmanagement
Community Expert
Community Expert
January 17, 2021

Here is some general info on printing problems,
https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html
if that doesn’t help -
Perhaps try resetting Photoshop preferences?
Resetting restores Photoshop's internal preferences which are saved when Photoshop closes. If they become corrupt then various issues can occur.

Heres some info on how to do that:

https://t.co/ulJI7cGn1G
https://helpx.adobe.com/photoshop/using/preferences.html

You may want to backup your settings beforehand: 
https://t.co/4dX7gkr36D
https://helpx.adobe.com/in/photoshop/using/preset-migration.html

It may even be time to reinstall Photoshop.

Use the Adobe CC cleaner tool to remove all traces first.
Uninstall photoshop BUT make sure to choose the option “Yes, remove app preference”.
 
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

https://forums.adobe.com/thread/2405286

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
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