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TerieChristmas
Participant
February 28, 2022
Question

PS 2022 won't read psd files

  • February 28, 2022
  • 2 replies
  • 1921 views

after updating to PS 2022 it will not open psd files, Could not complete your request because Photoshop does not recognize this type of file.

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    2 replies

    T
    TerieChristmasAuthor
    Participant
    February 28, 2022

    the file extention is still psd.  No it will not let me bring in a psd file from before I moved to the new computer..  I am stumped.

    Bojan Živković11378569
    Community Expert
    Bojan Živković11378569Community Expert
    Community Expert
    February 28, 2022

    Which exactly version of Photoshop? Mac or Win? Since you have installed Photoshop on new computer it does not allow you to open PSD files from your previous computer? Or it worked then stopped after updating to (which?) version?

     

    Have you tried to reinstall or to reset preferences https://helpx.adobe.com/photoshop/using/preferences.html

     

    Can you uplad somewhere file or files that can not be opened on your machine and post link here so we can test them on our machines?

    Bojan Živković11378569
    Community Expert
    Bojan Živković11378569Community Expert
    Community Expert
    February 28, 2022

    Photoshop 2022 works just fune, it is not bug in software. Check files, perhaps extension is accidentaly changed? Can you save PSD using Photoshop and try to open it?

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