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Known Participant
April 12, 2024
Answered

PS 2024 crashes when deleting alpha channels

  • April 12, 2024
  • 2 replies
  • 325 views

Since the latest update i have trouble to delete alpha channels.
selecting some unwanted alpha channels and clicking on the trashcan icon of the channel pallette, PS crashes n 9 of 10 cases…
I have a Mac Studio running Ventura 13.6.6 and PS 25.6.0

This topic has been closed for replies.
Correct answer Jeff Arola

The easiest thing to try for a fix is to reset the Photoshop preferences:

https://helpx.adobe.com/photoshop/using/preferences.html

2 replies

Known Participant
April 12, 2024

Thank you i saved my old prefs , deleted the prefs in library and the error with crashing was gone.
thean i put back the important settings from the backuped prefs folder and my personel workspace file seems to be corrupted.
Saved a new workspace file and everything seems to run as it should…
Thanks for the good tip!

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
April 12, 2024

The easiest thing to try for a fix is to reset the Photoshop preferences:

https://helpx.adobe.com/photoshop/using/preferences.html