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FerCosta
Participant
June 5, 2020
Answered

PS 21.1.3 Freezing when using Hue/Sat tool

  • June 5, 2020
  • 3 replies
  • 888 views

Hey there creatives!

 

I work a lot with hue/sat tool and after this new update, the tool freezes when I try to adjust hue/saturation when I turn "Colorize" box on. The software stop responding and I have to force quit all the time, making it impossible to use this tool.

Does anyone know to fix this?

 

I'm working with macOS Mojave v 10.14.6 Processor 2.9GHz intel i7 Memory 16GB 2133MHz LPDDR3 Graphics Radeon Pro 560 4 GB intel HD Graphics 630 1536

 

Thanks in advance!

 

This topic has been closed for replies.

3 replies

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
June 16, 2020

Hi All,

 

We are happy to announce the release of  Photoshop 21.2.

 

This update includes the fix for Photoshop 21.1.3: Hue Saturation dialog not responsive

 

Here's a list of fixed issues in this release: Bug fixes

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

Regards,
Mohit

Colorola
Colorola
Participating Frequently
June 10, 2020

After spending 2 cumbersome hours with several Adobe support people yesterday, deleting and re-installing the entire CC suite, including lots of customizations and brushes, etc., being told the issue had been resolved, it just happened again. This is a serious problem.

 

 

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity ExpertCorrect answer
Community Expert
June 5, 2020

Have you not read the topmost post on this Forum? 

 

Hide the Rulers and add your vote to the Bug Report. 

https://feedback.photoshop.com/photoshop_family/topics/photoshop-21-1-3-hue-saturation-dialog-box-bug?utm_source=notification&utm_medium=email&utm_campaign=new_reply&utm_content=reply_button&reply[id]=20534976#reply_20534976

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
June 5, 2020

And regarding terminology: In Photoshop if something is not in the Toolbar then it is not called a »Tool«. 

Edit: Though some dialogs can have Tools of their own. 

 

 

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