PS; An Error has Occurred please close

Forum|Forum|3 years ago
July 25, 2022
1 reply
246 views

Using PS through creative cloud. Current Ai subscriber and downloaded the free 7 day trial.

It opens, looks fine then even if you do nothing an Error Report comes up and you have to close it.

I have uninstalled and reinstalled it, same thing

I read other posts and unclicked the graphics display unit.

I have plenty of RAM

Any ideas?

Thanks

Windows

This topic has been closed for replies.

G

gianvitulano

Community Expert

Hi Glen,

could you list the features of your computer? Thank you

G

glen25379318ue6xAuthor

Participant

Hi
Processor = Intel(R) Core(TM) i5-6400 CPU @ 2.70GHz 2.71 GHz
Installed RAM = 16.0 GB (15.9 GB usable)
Running Win10 Home

I have uninstalled PS again, installed older versions, unchecked the DPU
box, made sure no plugins are operating, checked my antivirus. Still, even
with older versions, getting the Error Message.

G

gianvitulano

Community Expert

Hi Glen,

thank you for sharing the features of your computer as required. Does this issue also occur with other Adobe products? Did you get a chance to try it?

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