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gregd16994108
gregd16994108
Participant
December 14, 2019
Question

PS can't save file because the file is already in use or was left open by another application

  • December 14, 2019
  • 1 reply
  • 317 views

Latest version of PS CC used on a Mac running 10.14.6.  Will not let me save any files.  Did the same thing earlier with PS CS6.  Deleted CS6.  No difference.  No other apps running.  No other drives attached to the Mac.  What is going on?

 

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1 reply

Akash Sharma
Akash Sharma
Legend
December 16, 2019

Hi there,

 

This is not a typical experience as Photoshop keeps showing an error message that says the file you're trying to save is being used by another aplication, sorry to hear about this. Let us help make this right.

 

This seems to be an issue with Photoshop permisions on Mac OS 10.14. Please checkout the steps below:

  • Open System Preferences.

  • Select Security & Privacy.

  • Click the lock to make changes, then enter your system user name and password for your computer.

  • Select Privacy from the top set of tabs, then select Accessibility from the left-hand column of options.

  • Click the + (plus) button under the list 'Allow the apps below to control your computer'.

  • Navigate to the Applications folder and select the Photoshop application and click Open.

The System Preferences dialog setting for Photoshop should look similar to the image below with Photoshop added and checked

 

Let us know how it goes.


Thanks,
Akash

 

 

 

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