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Participant
October 25, 2017
Answered

PS CC 18 Select and Mask causes "Could not apply the workspace because of a program error."

  • October 25, 2017
  • 1 reply
  • 2465 views

Updated to PS CC 18 from 17 today.

Cannot use the Select and Mask function - I instead get the error dialog above when I click the Select and Mask button.

Problem occurs on PSD files, but not on jpeg files.

When the problem occurs, a new folder <Workspaces (Modified)> is created inside <AppData/Roaming/Adobe/Adobe Photoshop CC 2018/Adobe Photoshop CC 2018 Settings> . This folder contains the files <Real Estate.psw> (my custom workspace) & <Select and Mask.psw>.

    This topic has been closed for replies.
    Correct answer _RAAF_Stupot

    That did not work for me.

    However what did work for me, was to go Edit>Preferences>General>Reset Preferences on Quit   .........

    And then upon restarting PS the function appears to work correctly. (Even after changing some UI things back to the way I had them before. Colour scheme, UI scaling, mouse wheel zoom, etc etc).

    1 reply

    davescm
    Community Expert
    Community Expert
    October 25, 2017

    Hi

    Go to Preferences > Performance > Graphics Processor Settings > Advanced and turn of Use Open CL.  Restart and try S&M. It does not fix all cases but some users have reported that it fixed their issue

    Dave

    _RAAF_StupotAuthorCorrect answer
    Participant
    October 25, 2017

    That did not work for me.

    However what did work for me, was to go Edit>Preferences>General>Reset Preferences on Quit   .........

    And then upon restarting PS the function appears to work correctly. (Even after changing some UI things back to the way I had them before. Colour scheme, UI scaling, mouse wheel zoom, etc etc).

    Participant
    October 25, 2017

    Thank you -- This was such a help!