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Participant
May 5, 2022
Question

PS Crashes When Sampling with Clone tool

  • May 5, 2022
  • 7 replies
  • 617 views

PS 23.3.1 Mac Studio Apple M1 Max

 

Doesnt happen all the time but once it starts with a file I am stuck in a loop of crashing everytime I try to sample with the clone tool. Its an instantaneous crash and close of photoshop as soon as the sampling happens.  If I merge above and delete the layers that initially caused the issue things seem to be back to normal suggesting it it something specific to certain layers. Havent had time to dig in to it more as I have already lost enough time. I just upgraded to 23.3.1 in the hopes that would fix it, it didnt. It also happend in previous version.

 

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7 replies

Participant
September 2, 2022

Hi,
I have similar problem,  the clone stamp tool makes Photoshop stuck and unresponsive.

I'm using Photoshop 23.5.0 with Mac OS Monterey 12.15.1 / MacBook Pro M1 Max.

Also,  I've been submitting crash reports.

defaultodl6kea0rw3x
Known Participant
September 4, 2022

What in the heck have they done now? I am experiencing the same problem on a relatively new and pretty powerful mac. I'm sure HQ bungled it up again.

Participant
August 22, 2022

Hi,
I have the same problem: clone stamp tool makes Photoshop crash + quit immediately as soon as I click - in any doc.  I'm using Photoshop 23.4.2 with Mac OS Monterey / MacBook Pro M1. I've also been submitting crash reports.
Thanks in advance for any help you may provide!

Participant
August 18, 2022

I'm having exactly the same issue. It instananiously crashes as soon as i start to use the clone tool. I've been submitting crash reports.

Chucho62
Participant
August 18, 2022

I am having the same problem. Running Photoshop 23.4.2 on MacBook Pro running Monterey 12.4

I've tried opening old files and new files. I've restarted and nothing seems to work. I am dead in the water without the clone tool!

nickf87069364
Participant
August 12, 2022

It's happening every time for. me, only on my new iMac. 

 

Julia Conway
Participant
July 27, 2022

I have exactly the same issue since upgrading to 23.4.2.  Any solutions?

 

Legend
May 5, 2022

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.