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Typhonart
Inspiring
August 31, 2022
Question

PS crashing entire GPU

  • August 31, 2022
  • 3 replies
  • 256 views

Hello!

In the recent few days I have noticed PS is crashing my GPU almost instantly, when I open heavier files with more layers. I tried multiple combinations of different programs, updated all drivers, and every single time I open the bigger files - PS freezes, screen goes white/black/gray, UI dissapears, then entire PC freezes, Spotify, Chrome and Discord also freeze (or whatever is open atm), and after a minute or two, when it's unfreezes (if it does, not always the case) it, PS says GPU is not detected (only restart fixes the problem).

Tried to replicate the same problem by using heavy renders in Blender, playing for several hours, rendering a videos etc. - problem is exclusive to PS. 

Resetting preferences / reinstalling did not helped.

What do?:P


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3 replies

NB, colourmanagement
Community Expert
Community Expert
September 1, 2022

Here are some suggestions from Adobe for GPU issues.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

@mj
Community Expert
Community Expert
August 31, 2022

Hi @Typhonart ,

If you are on 23.5, then @Ged_Traynor has covered this in his post.

If not, here are a few things you can try.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Let us know how you go

Typhonart
TyphonartAuthor
Inspiring
September 5, 2022

Yup, tried everything - nothing worked. Turns out PS is somehow using all the RAM that is available, even though in preferences I stated it could use 70%. Flipping canvas for example usually ends with freezing the entire PC, making other apps to crash. RAM tested, not hardware issue.

Ged_Traynor
Community Expert
Community Expert
August 31, 2022

Hi

What exact version of Photoshop are you using and what GPU do you have, Adobe is aware of issues with version 23.5 and Nvidia GPU's

https://community.adobe.com/t5/photoshop-ecosystem-bugs/object-selection-very-slow-response-photoshop-23-5/idc-p/13169556/page/3#M64442