I bought CS6 in 2013 and have the serial #. I use Mac OS 10.11.6. Today I clicked on the icon to start it and it said I needed to log in to adobe to start my trial version. I have done nothing odd or out-of-ordinary since using it yesterday, but now it won't work. I don't use the cloud.
What should I do?
Permanent reverts to Trial with CC ad.
This happens often. Don't panic. Your serial number is still good, you simply need to re-enter it and you do not need to purchase anything. Follow these steps:
1. On receiving Trial/Trial Expired screen
2. Make sure that you are online
3. Click on license this software
4. Perpetual product owners: Log in with adobe ID and enter product serial number
5. Product should be licensed successfully
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices