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Participant
January 26, 2019
Question

PS doesn't do anything, it even takes back!

  • January 26, 2019
  • 1 reply
  • 168 views

Hello,

I'm having this issue for a really long time, but i didn't bother that much because I wasnt using PS for my work that much.

So basically Photoshop decides not to do anything I've wanted to do. I can't create new documents, can’t open a document. I can't duplicate sometimes, I can't paint anything, it randomly switches to color picker when im changing the brush size with Alt modifier. It even deletes back the painting randomly time to time! This revert thing happens on transform too!

Here is the videos of the problems;


Help is much appreciated!

[Title shortened for clarity. Was “The most annoying bug i've ever seen: PS doesn't do anything, it even takes back! (even happens on different computers, different versions as well)”]

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1 reply

c.pfaffenbichler
Community Expert
Community Expert
January 27, 2019

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

What have you done for trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html