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Participating Frequently
November 22, 2020
Answered

PS dont import or open photos on iPad Pro

  • November 22, 2020
  • 6 replies
  • 4721 views

Hello,

I install PS and Illstrator on iPad Pro. PS can't import photos taken by iPad Pro. Illustrator is fine.
Do you have any idea? 

 

This topic has been closed for replies.
Correct answer klaus.ka

The option is not there.

6 replies

Adobe Employee
November 22, 2020

Go to the Settings app on your iPad, scroll down to Photoshop on the left and select it. Then on the right rap on Photos and allow Photoshop access to all photos. 

Participating Frequently
November 24, 2020

And Oscar gooooooes to M. Thank you so much 🙂

Chuck Uebele
Community Expert
Community Expert
November 22, 2020

Moved to Photoshop Mobile forum, from the Photoshop forum.

Participating Frequently
November 22, 2020

Oh thanks.

jane-e
Community Expert
Community Expert
November 22, 2020

What version of Photoshop do you have open?

  • Mac: Photoshop menu > About
  • Win: Help > About

You may have an older version open even if you have a new version installed.

 

~ Jane

Participating Frequently
November 22, 2020

Hi Jane 

,

thanks for your reply,

It's not mac or windows. It's PadOS. And you can find ss of About section above

 

jane-e
Community Expert
Community Expert
November 22, 2020

"PS can't import photos taken by iPad Pro"

 

When you say "PS", do you mean "Photoshop for desktop"?

  • Is yes, give us the version.
  • If no, please clarify.

~ Jane

josephlavine
Community Expert
Community Expert
November 22, 2020

What is the file format for the captured image?

warmly/j

Participating Frequently
November 22, 2020

Hi Joseph,

Thanks for your reply. I can't see formats of taken photos of iPad Pro. I checked but i dont now jpeg oe what it is.

 

 

jane-e
Community Expert
Community Expert
November 22, 2020

The format for PS on iPad is .psdc.

~ Jane

lambiloon
Community Expert
Community Expert
November 22, 2020

Hi check the following help

 

Get to know Photoshop on your iPad

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
Participating Frequently
November 22, 2020

Hi Ali thanks for reply. Iread the article and watched video but i couldnt see solution for my problem