Ps file not transparent

I use third pary app to make content of Ps file visible. This Ps file does not show the content. What is the reason?

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Community Expert

Maybe the app is confused with numerous layers…

Legend

Only two layers are in it.

Community Expert

just to check if this is a Windows issue, try to flatten the image, save again under another name and check if the thumbnail is here or not…

Also I could can find mentions of this kind of issue since 2020 on the community, with no real answer. Thumbnails seem just to come and go…

Maybe a more expercieced fellow will find how to adress this situation

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