PS Image processor not recognizing .tif files for conversion

I am trying to batch convert a bunch of .tif files to jpg using PS ver 21.1.1 file>scripts>image processor

When I select the folder it does not recognize any of the files and it is empty so nothing to convert.

These are .tifs exported from NIS elements viewer as 12 bit files.

I can open one up individually and convert to 8bit jpg but cannot do batch??

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Community Expert

Does this also affect Bridge’s Export?

Can you provide one or two of the files?

Participant

I am not sure what Bridge export is I am using Adobe PS 21.1.1.

File attached below - it is 12 bit unsure if that is a problem trying to convert multiple files to 8 bit grayscale jpg

thanks

Community Expert

Do you use Bridge at all? It’s an Adobe File managmenet program, so for sorting, ranking. etc. images.

And it also offers an export option that you could check out.

I duplicated the image to have at least two images to test Photoshop’s Image Processsing and it seems to work fine.

What have you done for all-purpose trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

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