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Participating Frequently
May 8, 2024
Question

PS keeps closing when i open a file

  • May 8, 2024
  • 1 reply
  • 173 views

It just closed as soon as i open a file.

Camera RAW is working ok

I have tried an earlier version of PS and get the same results

This topic has been closed for replies.

1 reply

Ged_Traynor
Community Expert
Community Expert
May 8, 2024

@antfergmilexa try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

Participating Frequently
May 8, 2024

hi,

 

Just tried that and its still not working 

 

Ged_Traynor
Community Expert
Community Expert
May 8, 2024

I assume you can open Photoshop, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread