PS > Syncing your CC file, please wait

Forum|Forum|7 years ago
August 17, 2018
1 reply
833 views

At the open screen, there are 5 options on the left pane, recent / CC files / LR photos / Create new / Open. I click on CC files, and the message "syncing your CC files, please wait".

May I know how long do I have to wait?

This topic has been closed for replies.

Mike_Gondek10189183

Community Expert

Is this your first time using the CC Files. Should look like this.

are you on windows
Adobe Creative Cloud File Sync | Known issues

Windows first launch experience

Upon first launch, Windows Explorer restarts. The restart enables sync status icons. In addition, after first launch, or after sign out or sign in, there is a 30-45 second delay for the Sign In Dialog to appear.

Probably took you more than 30 seconds to post, so guessing is worse that that. I would post here for help

File Hosting, Syncing, and Collaboration

jameshotyAuthor

Known Participant

I am not familiar with CC but this is my first time clicking on that option (just trying out to see what is that). I am on Mac.While I am replying you this message, the syncing is still syncing. But I can click on recent and move on from there.

Theresa J

Community Expert

CC Files would be anything you have saved to CC File Sharing. It’s very similar to dropbox in that is cloud based storage that syncs to any devices where you are signed into the Creative Cloud. If you have never saved a file to CC File Sharing, there isn’t anything to sync. Photoshop may be stuck in a loop trying to find something when there is nothing to be found.

Windows first launch experience

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