Skip to main content
D
DaveRenn.
Participant
February 20, 2021
Question

PS will not open Vs 2020 and now 2021

  • February 20, 2021
  • 1 reply
  • 210 views

Started today before updating anything after either editon starts running this message: " Could not initialize Photoshop because an unexpected end-of-file was encountered."  Never seen this before!  Updated both editons today and same thing. Also restarted the computer.   Do I contact Adobe? Thanks for any help!

This topic has been closed for replies.

1 reply

JJMack
Community Expert
JJMackCommunity Expert
Community Expert
February 20, 2021

Try resetting your preferences for PS 2020 and PS 2021 and run Check Disk so Adobe Common Files used by all version of Photoshop are checked.

JJMack
    D
    DaveRenn.Author
    Participant
    February 24, 2021

    Thanks JJMack! That's about what the help desk did. All better now but only open the newest version now.

     

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices