PS won't let me save because "Disk not Available"

Forum|Forum|11 years ago
July 1, 2014
8 replies
20056 views

This is the second time this has happened. Customer help had me delete a file in the library but I can't remember which file. Can anyone help me?

disk unavailable

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Correct answer lesliebrighteyes

Ok I had to go to Go to Folder, ~/Library, Preferences, then change "Adobe Photoshop CC 2014 settings" to "Adobe Photoshop CC 2014 settings Old"

That fixed it.

P.S. Not scratch disk full - It said disc unavailable

R

RealUnderdog

Participant

I had this same problem. I tried changing the settings folder name by adding 'Old' to the end, but it didn't solve the problem. What I finally ended up doing (because this was a new file that had never been saved before and I didn't want to lose it) is this: I opened a pre-existing file that had similar dimensions, and then copied all the layers from my new file onto the old file by dragging them from the Layers window. Once I had all the layers placed on the older file, I saved it, and it saved with no problem. I closed Photoshop and then re-opened it. Because I had added 'Old' to settings folder name, it opened as though I had never used it before. I was able to create a new file, then open the older file and drag the layers onto the new file and save it with no problems.

J

Jackie Hutch

Participant

I have a Mac and I was having the same problem while trying to save the PSD's to dropbox. I figured out what the problem was though, I had checked off the psd compatibilty option, I'm assuming that made the files incompatible with drop box. After resetting using the library feature as described above I fixed it. I had to watch this video though to help me figure it out: Preferences in Photoshop

tercellc48474561

Participant

folder as in? were you using a Mac?

4Better

Participant

I called Adobe support - I learned you need to select Folder from the top menu bar, then hold the Option key to get the Library option to be visible in the dropdown - I think the rest was clear. This did correct the issue. Thanks!

4Better

Participant

Hello - I do not understand the path - where is "Folder" - could you please advise the full path to the Library Preferences above to change the settings to "Old"?

L

lesliebrighteyesAuthorCorrect answer

Participant

Ok I had to go to Go to Folder, ~/Library, Preferences, then change "Adobe Photoshop CC 2014 settings" to "Adobe Photoshop CC 2014 settings Old"

That fixed it.

P.S. Not scratch disk full - It said disc unavailable

T

tsang2320

Participant

If it is the scratch disk full, you may try to delete .tmp / edit/purge/all. Or assign a scratch disk with enough space--if that's what you mean. But if it is disk not available, it's because of the disk permission? On mac, choose the scratch disk you want, press command I-> Sharing &Permission-> Ignore ownership on this volume. (IF that is the boot drive, ignore this suggestion. Don't do it.)