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VeeThompson
Participant
March 2, 2018
Answered

.psd File Error - "not a valid Photoshop document"

  • March 2, 2018
  • 1 reply
  • 4597 views

Hello,

 

For the past couple of days, I have been working on an illustration in Photoshop. I've been very thorough in saving the file as I work. Today when I try to open the file, I keep getting the error message "Could not complete your request because it is not a valid Photoshop document."

 

I'm not sure what to do - I'm hoping the file isn't corrupted and there is some way to salvage it. Could anyone please provide some guidance? I would truly appreciate it.

 

Here's a Google Drive link to the actual file: nakia.psd - Google Drive

Also, here's a copy of a file I made and it seemed to have shrunken the file size: nakia2.psd - Google Drive

 

Thank you in advance.

Veronica

 

This topic has been closed for replies.
Correct answer gener7

Hello Veronica,

The first file is really damaged. I can't even get a composite file holding down the Shift + Option key on the Mac while double-clicking to open it.

The second one is simply a blank Layer 1.

Your best bet is a previous version that has been backed up by the OS. Windows has File History and OSX has Time Machine.

See this article. How to Restore Previous Versions of a File on Any Operating System

At worst, you will have to do it over, but this time have a backup plan. Attach an external drive and let File History or Time Machine hold hourly versions of your file.

1 reply

gener7
Community Expert
gener7Community ExpertCorrect answer
Community Expert
March 3, 2018

Hello Veronica,

The first file is really damaged. I can't even get a composite file holding down the Shift + Option key on the Mac while double-clicking to open it.

The second one is simply a blank Layer 1.

Your best bet is a previous version that has been backed up by the OS. Windows has File History and OSX has Time Machine.

See this article. How to Restore Previous Versions of a File on Any Operating System

At worst, you will have to do it over, but this time have a backup plan. Attach an external drive and let File History or Time Machine hold hourly versions of your file.