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abulu
Participant
February 18, 2018
Question

PSD FILE NOT OPENING!!!

  • February 18, 2018
  • 4 replies
  • 10139 views

hi ,i have some psd files . it worked before ,but now when i try to open photoshop says "its not a valid photoshop document"

please help me ..its the work of lot of hours ,i cant loose iti need a solution ..i am using cs5 extended. !https://drive.google.com/open?id=1kCMMBtWh00B8J-IwGeCxCam71EE4MrEO i added the link to download that psd ,, please help me..!

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4 replies

PECourtejoie
Community Expert
Community Expert
November 21, 2019

Hello, some use a third party software, like graphic converter.

Did you try saving as a PSD, or also a PDF with editing? 

Christin, which version was it?

It is a good practice to save more often. I wish we could get incremental saves, like in Première Pro...

Participant
November 21, 2019

Same issue   Just spent 2 hrs on chat with tech support   Screen share   Still no luck   Tried older versions of psd   Newer    No luck   😭

christinc73944074
Participant
March 6, 2018

Having the same isssue! 4 files GONE. Hours...GONE. I started saving as a PDF with editing capabilities. Going to u I stall and reinstall today.

Also. Called tech. I had more smarts than that guy!   !  I know you can try SHIFT+ CMD and open the document. You‘ll Lose your layers Though. 

Let menknow now if you find anything please. Going to uninstall and reinstall at some point today!

Chris

Akash Sharma
Legend
February 19, 2018

Hi abulu,

The file appears to be either incompatible or corrupt. I've tried opening it at my and got the same error message.

You may try recovering the file on your computer as there might be previous file versions saved. Refer Troubleshoot file recovery in Photoshop

Thanks,

Akash