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FedeIUHIBA
Inspiring
November 23, 2022
Answered

PSD files icons not showing (Photoshop - Win10)

  • November 23, 2022
  • 3 replies
  • 3463 views

I'm still without solution about this topic: https://community.adobe.com/t5/photoshop-ecosystem-bugs/i-lost-psd-files-icon-with-photoshop-23-5-1-update/idi-p/13210474

 

It is a nightmare to work with PSD files only showing thumbnails, like a picture file, I cannot quickly detect that is an importante PSD file with thumbnails on by default. I need my old icon back.


I tried everything, is not a Windows problem, it should be a Photoshop problem.


Please, I'm about to throw my PC out the window.

    This topic has been closed for replies.
    Correct answer FedeIUHIBA

    Hi, @Jeff Arola 

     

    YOU ARE A REAL HERO!! ALL MY RESPECT TO YOU

     

    You nailed the problem! I had a video codec called "Shark007" for mp4/mkv files and subtitles that in the new versions they added a new complement called "Icaros thumbnailing" so when I installed this program in the new PC "Icaros" started to mess things up and on my old PC I was using an older version of this codec that's why I didn't have this problem.

     

    Now I disabled "Icaros thumbnailing" and the new PSD files showed icons again. I need to found now a way to delete previous cache information so every PSD files shows as icons and verify if the pictures, videos and the rest of the files types are ok, but this was the problem, for sure!

     

    You don't know how happy you made me, thank you very much!

    3 replies

    C
    Curley28295810tvxp
    Participant
    February 7, 2023

    Als ik in PS 2023  een PSD wil openen laat hij alleen de blauwe iconen zien en vroeger zag ik gelijk wat  de inhoud was (afbeelding).

     

    Ik wil nu de afbeeldingen zien.

     

    in een oudere versie van PS stond hier: alle indeling  ingevuld.

    Hoe krijg ik dit weer goed!

    Met vriendelijke groet Coby Rietdijk

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    February 7, 2023

    Hi @Curley28295810tvxp check this post - seems to be the same issue you are experiencing.

    https://community.adobe.com/t5/photoshop-ecosystem-discussions/psd-files-icons-not-showing-photoshop-win10/m-p/13367352

    D
    dominique91350
    Participant
    December 28, 2022

    bonjour.

    ou trouve t on ps psd

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    November 23, 2022

    Your sure no codec is installed that shows the psd files as thumbnails?

     

    In your other post you say it's a new computer, so the maker could have installed the program/codec.

     

    You looked at the list of installed programs to see?

      F
      FedeIUHIBAAuthorCorrect answer
      Inspiring
      November 23, 2022

      Hi, @Jeff Arola 

       

      YOU ARE A REAL HERO!! ALL MY RESPECT TO YOU

       

      You nailed the problem! I had a video codec called "Shark007" for mp4/mkv files and subtitles that in the new versions they added a new complement called "Icaros thumbnailing" so when I installed this program in the new PC "Icaros" started to mess things up and on my old PC I was using an older version of this codec that's why I didn't have this problem.

       

      Now I disabled "Icaros thumbnailing" and the new PSD files showed icons again. I need to found now a way to delete previous cache information so every PSD files shows as icons and verify if the pictures, videos and the rest of the files types are ok, but this was the problem, for sure!

       

      You don't know how happy you made me, thank you very much!

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