PSD files will not open, not the right kind of document

Forum|Forum|4 years ago
November 8, 2021
1 reply
451 views

I am trying to open some recent Photoshops files after updating to the latest October 21 version. I am unable to open the PSD files as well as the corresponding JPG which I saved as copies. The message I get is:

Could not complete your request because it is not the right kind of document.

I am uploading a screen shot to demonstrate the message I get.

Windows

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J

J453

Legend

Can you post a copy of the PSD you're having trouble with?

PhotovitAuthor

Inspiring

Hi Jeffrey,

The file is 57 MG. Larger than your Max 47 MB. Strangely ir cannot be copied to my desktop either. see attached screenshot for message. It is a corrupted file. Any suggestions how to get it over to you?

Adobe Dove Services?

The JPG I created from the corrupted PSD file before it got corrupted in October will also not open. Unsupported file.

But I could move it from my external drive to my desktop. I have attached this file. It goT stuck while uploading, apeared in the box, yet shortly after when I hit the POST button it vanished from the Drag&Drop Box below....I am trying once again to upload this JPG file...No luck. It is self-removed.

B.T.W I downgraded my photoshop in hope to resolve this problem - but unfortunately the problem remains as is.

Tovit

Expert in Senior training on LRC & Photoshop>Tovit Lore<br />Expert in Senior training on LRC & Photoshop

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